Solarig

Privacy Policy

SOLARIG GLOBAL SERVICES, S.A., in application of the current legislation on personal data protection, informs that the personal data collected through the forms on the website: www.solarig.com, are included in the specific automated files of users of the services of SOLARIG GLOBAL SERVICES, S.A.

The collection and automated processing of personal data is for the purpose of maintaining the commercial relationship and the performance of information, training, consultancy and other activities of SOLARIG GLOBAL SERVICES, S.A.

These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.

SOLARIG GLOBAL SERVICES, S.A. adopts the necessary measures to ensure the security, integrity and confidentiality of data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing the old LOPD, the new Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights (LOPDGDDD).

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be made by the user through email to: [email protected] or at the address: Calle Ribera del Loira, 28 – 2º, 28042 – Madrid (Madrid).

The user declares that all data provided by him/her are true and correct, and undertakes to keep them updated, informing SOLARIG GLOBAL SERVICES, S.A. of any changes.

The user declares that all data provided by him/her are true and correct, and undertakes to keep them updated, informing SOLARIG GLOBAL SERVICES, S.A. of any changes.

Purpose of the processing of personal data:

For what purpose will we process your personal data?

At SOLARIG GLOBAL SERVICES, S.A., we will process your personal data collected through the website: www.solarig.com, for the following purposes:

  1. To comply with the commercial, labor, corporate and accounting obligations of the company.
  2. Sending commercial information and newsletters about new services offered on the web and the sector.
  3. The process of archiving, updating systems, protection and custody of information and databases of the company.
  4. The transmission of data to third parties with whom contracts have been entered into for this purpose, for commercial, contractual, administrative, marketing and/or operational purposes.

We remind you that you may oppose the sending of commercial communications by any means and at any time, by sending an e-mail to the address indicated above.

The fields of these records are mandatory, being impossible to perform the purposes expressed if these data are not provided.

How long will the personal data collected be kept?

The personal data provided will be kept as long as the business relationship is maintained or you do not request its deletion and during the period for which legal liabilities may arise for the services provided.

Legitimation:

The processing of your data is carried out with the following legal bases that legitimize it:

The processing of your data is carried out with the following legal bases that legitimize it:

  1. The request for information and/or the contracting of SOLARIG GLOBAL SERVICES, S.A. services, whose terms and conditions will be made available to you in any case, prior to any eventual contracting.
  2. Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear affirmative action, such as checking a box provided for this purpose.

In case you do not provide us with your data or you do it in an erroneous or incomplete way, we will not be able to attend your request, making it impossible to provide you with the requested information or to carry out the contracting of the services.

In case you do not provide us with your data or you do it in an erroneous or incomplete way, we will not be able to attend your request, making it impossible to provide you with the requested information or to carry out the contracting of the services.

Addressees:

The data will not be communicated to any third party outside SOLARIG GLOBAL SERVICES, S.A., unless legally obliged to do so.

Data collected by users of the services

In cases where the user includes files with personal data in the shared hosting servers, SOLARIG GLOBAL SERVICES, S.A. is not responsible for the user’s non-compliance with the RGPD.

Data retention in compliance with the LSSI

SOLARIG GLOBAL SERVICES, S.A. informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11, 2002 on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires. The communication of data to the Forces and Corps of the State will be made in accordance with the provisions of the regulations on personal data protection.

Intellectual property rights www.solarig.com

SOLARIG GLOBAL SERVICES, S.A. is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the website www.solarig.com and the services offered therein, as well as the programs necessary for its implementation and related information.

The reproduction, publication and/or non strictly private use of the contents, in whole or in part, of the www.solarig.com website is not permitted without prior written consent.

Intellectual property of software

The user must respect third party programs made available by SOLARIG GLOBAL SERVICES, S.A., even if they are free and/or publicly available.

SOLARIG GLOBAL SERVICES, S.A. has the necessary exploitation and intellectual property rights to the software.

The user does not acquire any rights or licenses for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, with the exception of the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.

For any action that exceeds compliance with the contract, the user will need written authorization from SOLARIG GLOBAL SERVICES, S.A., and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by SOLARIG GLOBAL SERVICES, S.A., assuming civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.

Intellectual property of hosted content

The use of the services provided by SOLARIG GLOBAL SERVICES, S.A. contrary to intellectual property legislation is prohibited and, in particular:

  1. Use that is contrary to Spanish law or infringes the rights of third parties.
  2. The publication or transmission of any content that, in the opinion of SOLARIG GLOBAL SERVICES, S.A., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
  3. Cracks, program serial numbers or any other content that infringes the intellectual property rights of third parties.
  4. The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
  5. The use of the domain’s mail server and e-mail addresses for sending unsolicited bulk mail.
    The user bears full responsibility for the content of his website, transmitted and stored information, hypertext links, third party claims and legal actions in reference to intellectual property, third party rights and protection of minors.

The user is responsible with respect to the laws and regulations in force and the rules that have to do with the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify SOLARIG GLOBAL SERVICES, S.A. for the expenses generated by the imputation of SOLARIG GLOBAL SERVICES, S.A. in any cause whose responsibility is attributable to the user, including legal defense fees and expenses, even in the case of a non-final court decision.

Protection of hosted information

SOLARIG GLOBAL SERVICES, S.A. makes backup copies of the contents hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of the data deleted by the users, since the mentioned data could have been deleted and/or modified during the period of time elapsed since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by SOLARIG GLOBAL SERVICES, S.A., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to SOLARIG GLOBAL SERVICES, S.A..

Commercial communications

In application of the LSSI. SOLARIG GLOBAL SERVICES, S.A. will not send advertising or promotional communications by email or any other equivalent means of electronic communication that have not been previously requested or expressly authorized by the recipients of the same.

In the case of users with whom there is a previous contractual relationship, SOLARIG GLOBAL SERVICES, S.A. is authorized to send commercial communications referring to SOLARIG GLOBAL SERVICES, S.A. products or services that are similar to those initially contracted with the client.

In any case, the user, after proving his/her identity, may request that no further commercial information be sent to him/her through the Customer Service channels.